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Every action taken to improve Revenue Assurance has a cost. Is your Revenue Assurance department working at optimum efficiency?
The complexities and challenges of launching profitable next generation services are hard enough without having to worry about increasing losses associated with revenue leakage and unnecessary costs. Research indicates that most North American providers estimate average revenue leakage to be close to 13 percent – with the average range varying from 5 to 15 percent. However, even with the current focus on Revenue Assurance (RA), how many service providers know whether the ROI from their Revenue Assurance activities is 'good enough', especially when compared to their industry peers? How many Communications Service Providers know how much return an additional dollar of investment in revenue assurance will bring? And how many know how to optimize the total cost of Revenue Assurance? These are critical questions that must be answered to become a best-in-class revenue maximizer. That is why Razorsight has developed a revolutionary new formula and process to quantify, benchmark and improve your efficiency in managing Revenue Assurance. This formula is known as Revenue Assurance Score™ (RAS).
Traditional approaches to Revenue Assurance entail use of internal auditors, systems, tools and 3rd party support. Communications Service Providers must ensure they don't overspend on revenue management activities in an effort to maximize revenue recovery. There is a point of diminishing returns -- in other words, service providers need to optimize the ratio of total annual revenue to total annual cost of revenue management. This ratio is called the Revenue Assurance Score™ (RAS) and Razorsight can help you reach your optimal RAS.
- Unique integrated solution allows a complete end-to-end view of the problem
- Eliminates manual processes – freeing up valuable resources for revenue generating activities
- Detailed visibility into 100% of revenue
- Access the solution anywhere – anytime online
Razorsight understands that best practice Revenue Assurance starts with the right business intelligence. Razorsight utilizes industry leading technology to capture and analyze critical business data, and then identifies the resulting revenue and margin uplift opportunities thereby ensuring optimal efficiency in revenue management.
Razorsight will perform a series of Revenue Assurance analyses to identify how you can maximize revenue capture while optimizing the cost of revenue assurance activities. These analyses will focus on:
- Monthly Recurring Expense vs. Revenue
- Profitability Analysis
- Actual vs. Contracted Rates
- Ordered vs. Billed Inventory Reconciliation
- Usage True Up Analysis
- Billed Service to Recorded Service Reconciliation
- Benchmarking against best-in-class results from the industry
Razorsight leverages its industry leading AIM Suite of products to automate creation of a single database for 100% of cost and revenue data – including valuable information trapped in paper. This is an industry first – ONE Database for all cost and revenue data. Razorsight's proprietary analytics engine then analyzes data and identifies anomalies and opportunities for revenue recovery, margin improvement and cost reduction. Robust reports are generated and opportunities quantified to facilitate business intelligence. The three step approach to Razorsight's Revenue Assurance is:
- Data Capture: All relevant revenue and cost data available is aggregated into ONE database
- Data Analysis: All relevant revenue and cost data is analyzed by Razorsight's powerful analytics engine and world class audit team
- Opportunity Quantified: Revenue and Margin uplift opportunities are identified, validated and presented
While most Revenue Assurance Solutions only identify revenue leakage, Razorsight's complete solution takes it one step further and identifies unnecessary costs. The unique integrated solution allows a complete end-to-end view of the problem. And that's not all, consider the following benefits:
- The most comprehensive view of revenue leakage and unnecessary costs
- Full automation of electronic and paper based data for both revenue and cost eliminates error prone and time consuming manual entry, ostensibly freeing your personnel to focus on higher rate of return tasks
- Razorsight's AIM solution is 100% web-based and requires only an Internet browser – access anytime and anywhere
- Powerful Dashboards (e.g. Executive Profitability Dashboard) and Reporting that summarizes and expedites revenue recovery, cost reduction and margin uplift opportunities
- Automated workflow management
- Distributed Access to the System
- Master Data Improvement via ONE database for all revenue and cost data
- Automated conversion 100% electronic receipt and processing of revenue and cost data and analysis
- Enable skilled staff resources to focus on higher return, value added tasks
- Vast improvement in Internal Audit Controls and SOX compliance
To Learn how Razorsight can help you maximize the returns from Revenue Assurance, contact us, or call 703.995.5921 to ask for a free Revenue Assurance Score™ Assessment.
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